Investigating the Impact of Job Stress on Job Performance at Bank Melli in East Gilan Province

Authors

  • Ali Akbar Vandai Department of Management, Roudsar and Amlash Branch, Islamic Azad University, Roudsar, Iran

Keywords:

Job Stress, Job Satisfaction, Job Performance, Organizational Behavior

Abstract

This research examines the interplay between job stress, job satisfaction, and job performance within Bank Melli of East Gilan, employing a quantitative approach and a descriptive-survey methodology. A sample size of 67 employees participated, providing data through a structured 5-point Likert scale questionnaire. The study investigates three main hypotheses: first, analyzing the negative impact of job stress on both job performance and job satisfaction; second, exploring the relationship between job stress and job satisfaction; and third, examining the positive association between job satisfaction and job performance. Reliability and validity tests confirmed the questionnaire's robustness in measuring these constructs. Descriptive statistics revealed a balanced distribution across gender, diverse age groups predominantly between 35-50 years, and varied educational backgrounds. Findings indicate significant negative correlations between job stress and both job performance and satisfaction, as well as a positive correlation between satisfaction and performance. These results suggest the need for organizational strategies focusing on stress management, leadership development, and employee support to enhance job satisfaction and performance. The study recommends further research using advanced statistical methods to delve deeper into these relationships and validate findings across different organizational contexts.

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Published

2024-07-05

Issue

Section

Articles